Privacy Policy

Last updated: 23/10/2025
Company Name: Wild Irish Tours
Contact Email: info@wildirishtours.com

Wild Irish Tours is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our coach services, book tours, or interact with our website and staff.

We process personal data in accordance with the EU General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

We may collect and process the following types of personal information:

Identity Information: Full name, date of birth, nationality, passport details (for group travel purposes).
Contact Information: Address, phone number, and email address.
Booking Details: Travel dates, tour preferences, group information, payment history.
Payment Information: Card or payment details (processed securely via third-party payment providers).
Special Requirements: Dietary needs, accessibility needs, or medical information (only where necessary and with your consent).
Website Data: IP address, browser type, and cookies (if you visit our website).

We use your information to:

Process and confirm bookings and payments.
Provide transport and tour services.
Communicate important travel information, updates, or itinerary changes.
Meet our legal obligations (e.g., safety, insurance, and record-keeping).
Improve our services and website experience.
Send marketing updates (only with your explicit consent).

We process your data on the following legal grounds:

Contractual necessity – to provide the travel or tour services you have booked.
Legal obligation – to comply with Irish or EU transport, safety, and tax laws.
Legitimate interests – to operate and improve our business.
Consent – for marketing communications or processing sensitive data (e.g., dietary or medical needs).

We may share your personal data only when necessary, including with:

Accommodation providers, tour partners, or attractions (for booked services).
Payment processors or banks (for payment transactions).
Insurance companies (for claims or safety purposes).
Government or law enforcement authorities (where legally required).
We will never sell or rent your personal data to third parties.

We keep your data only as long as necessary to fulfill the purposes for which it was collected and to meet legal or regulatory requirements.
Typically, booking information is retained for up to 7 years to comply with financial record-keeping obligations.

We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, or loss.
All payment data is handled via secure, PCI-compliant systems.

Under the GDPR, you have the following rights:

To access a copy of your personal data.
To request correction or deletion of your data.
To object to processing or request data portability.
To withdraw consent (where consent is the basis for processing).

Requests can be made by contacting us at [Insert Contact Email].
If you are not satisfied, you have the right to lodge a complaint with the Data Protection Commission (DPC) at www.dataprotection.ie.

Our website may use cookies to improve functionality and analyse visitor traffic.
You can manage or disable cookies through your browser settings.
For more details, please see our separate Cookie Policy.

We may update this Privacy Policy from time to time.
Any changes will be posted on our website and the “last updated” date will be revised accordingly.

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please don't hesitate to get in touch.

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